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Question

Upgraded from 9.2 to 10.3 about 3 hours ago, but still can't log in error 9523

asked on May 11, 2018 • Show version history

I've read all the previous threads about upgrading and the time it takes for the repository to update, but I'm on 3 hours now and still can't access (error code 9523).

 

dboptions.version = 8.8.0

 

Anyone have any other suggestions? 

 

Thanks in advance. 

 

Here's the error details:

 

Error Code: 9523
Error Message: The repository cannot be mounted at the current time because it is being upgraded. Please wait until the upgrade completes. [9523]

------------ Technical Details ------------

LFSO:
    Call Stack: (Exception)
        ProcessResponseHeaders
        InternalDoLogin
        LFSession::Login
        CLFConnection::Create
    Additional Details:
        HRESULT: 0xc0042533 (ProcessResponseHeaders, LFSession.cpp:4943)
         (LFSO/10.3.0.84)
LFAdmin.dll (10.3.0.457):
    Call Stack: (Current)
        CDatabaseNode::ShowLoginDialog2
    Call History:
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo

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Replies

replied on May 11, 2018

Hi David, please have your reseller open a case with Laserfiche Support and  provide the ContentRepository Admin Event log, unfiltered and saved as a .evtx file.

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