Hi all,
my customer bought 11 new users' licences.
Before he had 21 users' licences.
Now he should get 32 but actually he still have 21.
How can I update the users' licences?
Thanks in advance.
Regards
Hi Olivier,
Try reactivating the server license with the activation tool located in the Laserfiche server directory. Use the same activation key that the customer originally received.
This will Produce two files that you can save to the desktop or somewhere easily accessed.
Stop the Laserfiche Server Service, backup and replace the files in the Laserfiche server directory with the newly generated ones and then start the Laserfiche Server service again.
The new licenses should be available to use after this.
Regards,
Aaron
One tip for this: after replacing the LF.licx file, you can run lfs.exe with the command line parameter -reloadlicense without needing to restart it.
That's a great tip. Could I request that this functionality is exposed to the Administration Console in a future release for ease of use?
Hi all,
Thank you for your help.
Karina, I tried to run lfs.exe with the command line and the parameter -reloadlicense and got an error.
"NamedParameterNotFound".