I sent one of my end users a couple link about installing snapshot on an RDP server.  I don't have many users on RDP and the ones that are either don't use snapshot or figured this out themselves with the provided instructions.  In response to the links I sent (primarily help files), this is what I got back:

The way I understand the linked articles is that that in order for the SnapShot Printer to work on a RDP server it needs to be installed as a "shared printer". The way the "Shared printer" operates is it utilizes the local drivers from the clients computer (say someone is connecting from a laptop it will utilize the drivers from that  laptop to allow Snapshot to operate on the RDP server).

As far as installing Snapshot:
-Run the installer or go to the control panel and go through the "Modify" option.
-Choose the "Snapshot Shared Printer" option and finish the installer
-After that the shared printer should operate as described above

2 Questions about this:
-If someone has Laserfiche Snapshot 10.2 installed on their local computer and 9.2 is installed on the server does this present any issues?
-Secondly, if the above information is correct does that mean that only computers with Laserfiche installed on it locally will be able to utilize snapshot on the RDP? (So if someone is trying to utilize the RDP server from a personal computer it will not work as they will not have laserfiche installed on their personal computer).

Are they on the right track here?

Thanks,

Peter