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Question

Question

Table Look Up Text Variance

asked on February 18, 2018 Show version history

Hello,


I am trying to understand why my table has some row columns looking different than the rest? They are all populated from the same database lookup please see below:

Table Lookup.png
Database.png
Table Lookup.png (223.59 KB)
Database.png (569.95 KB)
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Answer

SELECTED ANSWER
replied on April 23, 2018

This is an issue with Safari and the workaround is to use custom CSS like

input[disabled], textarea[disabled], input[readonly], textarea[readonly],
select[disabled='disabled']{
-webkit-text-fill-color: rgba(0, 0, 0, 1);
-webkit-opacity: 1;
color: rgba(0, 0, 0, 1);
background: white;
}
-webkit-appearance: none; 
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Replies

replied on February 21, 2018

Hi Armando,

Did you have any custom CSS on the form?

What is the browser you used?

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replied on February 22, 2018

No custom CSS on the form, using Safari as the browser.

 

There is a field rule that if available space = 0 then the row will be hidden.

This issue is triggered when you switch from one location to another but goes away when you change the program and then reselect a new location via the program filter. The moment you select a new location the row text colouring will glitch.

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replied on February 22, 2018

Is it Safari for Mac OS? I don't have a Mac so I can't test it, but I cannot reproduce it with Safari on iPad, or any other browsers like Chrome/Firefox.

Which version of Forms did you use?

Does the issue persist if you remove the field rule? If it works without field rule for hiding the field, can you possibly use a stored procedure to filter the result instead of show/hide it with field rule?

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replied on February 23, 2018

Alright,

This issue seems to be in Safari only, on Safari Laserfiche Forms uses a much lighter font colour for read only fields were as in chrome they are darker much like the field that comes up on Safari as the odd one.

 

Are you guys going to work on improving the Safari experiance?

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replied on February 26, 2018

I borrowed a Mac for testing, the OS is macOS High Sierra Version 10.13.1, the Safari version is 11.0.1 (13604.3.5).

All rows in the table are already using the heavier font color for read only fields so we could not reproduce the issue:

What is your OS/Safari version?

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replied on February 26, 2018

OS 10.13.3 High Sierra.

 

Just a note the first time you get the lookup result you get the correct colours, but when you change the second drop down lookup value, then you see the issues with the font. However, ifyou change the primary lookup value and then select a new secondary value the fonts show correctly.

 

I can do a join.me with you if you would like to see and review.

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replied on February 26, 2018

Can you post a screenshot of the lookup definition? So there are multiple conditions in your lookup rules?

Also can you post a video on reproducing the issue if it's suitable? You may open a support case for privacy concerns.

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replied on February 27, 2018

I have a video created but the file size is too large. Is there a better way to send it your way? The video is the best way to explain what I mean because its a glitch.

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replied on February 27, 2018
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replied on February 27, 2018

Thanks, we have got the case and will follow up in the support case.

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SELECTED ANSWER
replied on April 23, 2018

This is an issue with Safari and the workaround is to use custom CSS like

input[disabled], textarea[disabled], input[readonly], textarea[readonly],
select[disabled='disabled']{
-webkit-text-fill-color: rgba(0, 0, 0, 1);
-webkit-opacity: 1;
color: rgba(0, 0, 0, 1);
background: white;
}
-webkit-appearance: none; 
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replied on April 23, 2018

This worked.

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