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Question

Question

How Laserfiche manage LDAP's group?

Laserfiche Licensing
Updated March 14, 2018
asked on February 14, 2018 • Show version history

Hi all!

My client use LDAP to connect to Laserfiche.

1 Windows account = 1 licence, right?

But how Laserfiche manage LDAP's group?

1 Group (LDAP) = 1 licence?

 

Example : I have 2 users (LDAP) and 1 group (LDAP) with the same 2 users.

How many licences I need, 1, 2 or 3 ?

 

Thanks in advance.

Regards

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Answer

SELECTED ANSWER
replied on March 14, 2018

Hi Justin,

 

We found why we had 6 actives licences on 6 whereas we had 4 actives users.

Under Windows' account, we created users for tests then deleted them.

The deletion of the accounts has not been taken into Laserfiche.

 

Under "Peripherals and Named Users" we deleted the ghosts.

 

Thank you for your help.

Regards

1 0

Replies

replied on February 19, 2018 • Show version history

Hi Olivier, 

Licenses are allocated to unique members of the groups. Specifically, only the users actually have licenses allocated to them, groups are just a way to easily organize them. So the same users being in multiple groups will still only use one license each. 

So in your case you need 2 licenses, 1 for each user. 

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replied on March 9, 2018

Hi Justin,

 

thank you for your return.

 

I'm in trouble.

My customer have 1 Laserfiche's account (active)

 

3 groups

 

9 Windows' account (3 actived)

 

So If I followed you, I have 4 licences activated, right?

So why I have 6 / 6 ?

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replied on March 9, 2018

I'm not sure why it's showing as 6 users. You may want to open a support case so this specific scenario can be investigated. 

0 0
replied on March 12, 2018

Thank you Justin. I'm going to create a support case.

Regards

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SELECTED ANSWER
replied on March 14, 2018

Hi Justin,

 

We found why we had 6 actives licences on 6 whereas we had 4 actives users.

Under Windows' account, we created users for tests then deleted them.

The deletion of the accounts has not been taken into Laserfiche.

 

Under "Peripherals and Named Users" we deleted the ghosts.

 

Thank you for your help.

Regards

1 0
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