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Question

Question

How to desactivate and reactivate LFServer after a bug?

asked on December 7, 2017 Show version history

Hi all,

 

One of our customer ask me a question about a crash.

For the example for a Laserfiche Avante

1. I installed my LFServer on my computer A. Every week I copying my database and my Repository (windows) from my computer A to my computer B.

2. My computer A have a crash.

3. I'm going to reainstalle LFServer on my computer B but I can't because my licence is used for my Computer A.

 

In this cas, how can I do to "desactivate" licence from my computer A ?

 

Thanks in advance.

Regards

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Answer

SELECTED ANSWER
replied on December 7, 2017

You can use the activation tool for it. See this KB article for details. Tech Support can provide the hardware fingerprint for you if you no longer have it.

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replied on December 7, 2017

Thank you Miruna

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