We have one of our Quick Fields workstations that seem to have lost its Hardware Fingerprint. After running Windows Updates on the PC yesterday, Quick fields stopped working as it says the License file is invalid and that Quick Fields needs to be Activated.

I then thought of confirming the Hardware Fingerprint and just regenerate the License file on LFDS. However when I use the showhfp.exe on the PC in question, it shows the HostID but the Hardware Fingerprint is blank. even the field for Legacy fingerprint is empty.

Any idea why this could be and how we can solve this?

Is the Fingerprint generated by the OS?