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license change audit report

asked on November 9, 2017

Is there a way to audit when someone changes a user to/from a full license? A customer of ours recently made some changes and they're not sure when or how it occurred. They tried removing and adding a test user account's full license but they were not able to see any records of the changes in the audit report. 


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replied on November 10, 2017

Yes, changes to Laserfiche trustees are recorded in Audit Trail, as Modify Trustee events, and one of the properties is "Trustee read-only?".  Changes to LFDS trustees are not recorded in the audit logs.

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replied on November 10, 2017

Thanks, Brian! 

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