Question

Physical memory issue

Laserfiche Workflow Version 8 Installation and Upgrades How To

Updated September 26, 2017

asked on September 25, 2017

Hello all,

Did anyone ever report that the LF server and WF server would make the metafile in the memory consume more than 80% ??

i have a customer that is having issue in the physical memory where the RAMs are always working at 90%,(30gb/32gb), according to a thread from microsoft w ran the RAMMAP tool and found that the metafile are consume most of the memory as shown in the picture:

we are trying to resolve the issue with microsoft, but i need confirmation that this is not related to laserfiche, so does it look like something caused by the servers ?

Thank you.

Maher.

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Replies

replied on September 25, 2017

Hi Maher,

What version of LF are you running?

Cheers!

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replied on September 25, 2017

Hello Chris,

i am using LF server 8 and WF Server 8, and they are both on the same server, without the SQL Server, in RIO environment and license manager on another machine.

Thanks,

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replied on September 25, 2017

Hey Maher,

V8!!....

I did see some major problems with memory leaks across larger customers sites on V8, thankfully most of these issues were addressed in LF9 and bugfixed.

I would get upgraded to V10 (or at the very least V9) ASAP.!

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replied on September 25, 2017

Why do you think it's caused by the Laserfiche Server or Workflow?

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replied on September 26, 2017

Hello miruna,

i don't know if it is caused by the servers, i just need confirmation if this behavior would be caused by the servers or not ? or did it ever been reported?

thank you.

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Physical memory issue

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