Question

Issues with QuickFields Administration Console when accessed from public ip

Quick Fields

Updated August 13, 2019

asked on April 11, 2017

Hi there,

We're having some issues with the QuickFields Admin Console when we try to access it from our Public IP, we're getting a "Could not connect to the Quick Fields Server. [QF1000]" message...

But, there's no problem whatsoever when we access it locally...

We've already added/opened port 8093 in the Windows Firewall inbound and outbound rules. Turning the firewall completely off doesn't solve it either.

Any ideas would be highly appreciated. Thank you.

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Replies

replied on April 12, 2017

Hi Marlon, could you open a support case so we can review some configuration points? We suspect there is additional configuration needed but would rather tackle that in a support case than in the public forum. We'll update this thread when we find the resolution.

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replied on April 27, 2017

Was there a resolution for this?

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replied on December 11, 2017

Hi All,

I was the same error message but in localhost.

This is how I resolved mine.

https://answers.laserfiche.com/questions/115504/Could-not-connect-to-the-Quick-Fields-Server-QF10000#126775

Maybe this can help you.

Regards

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replied on August 13, 2019

Was there ever any resolution with this?

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replied on April 11, 2017

Have you tried a hard refresh?

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replied on April 12, 2017

Hi Pieter,

Tried this, still a no go, tried it in Chrome, Firefox and Opera.

Strangely, IE gave me a different message, it said "Access is denied."...

Any ideas? Does this change anything?

Thank you.

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Issues with QuickFields Administration Console when accessed from public ip

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