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Question

Question

Forms 10.2 Squishes FIeld Values on Stored Image

asked on April 6, 2017

Following an upgrade to Forms 10.2, a form we have is squishing the fields into a single character field width on the stored TIF image. The Laserfiche Form, both preview and form to be filled out, look normal.  It appears to only be affecting the stored image.  These were results of tests immediately following the upgrade.

We have checked the form field properties, CSS and Javascript but did not see any obvious issues. We also tried changing the format of the "Send to Laserfiche" to PDF but the appearance of the stored file is still the same. 

We have checked these answers posts, but didn't find a fix: 
https://answers.laserfiche.com/questions/100834/Form-readonlypdf-changes-field-layout 
https://answers.laserfiche.com/questions/49070/FORMs-save-to-repository-as-pdf--squishes-dropdown-field-input-on-pdf-file 

Any ideas on how to resolve this?

2017-04-06 Post-upgrade Stored Form Image2.jpg
2017-04-06 Pre-upgrade Stored Form Image (2).jpg
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Replies

replied on April 6, 2017

Please open a support case by providing the process that can reproduce this.

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