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Question

Question

Snapshot missing pages

asked on January 26, 2017

I am assisting a user who is snapshotting a document within Laserfiche to another part of Laserfiche.  It is a 10 page Laserfiche tiff document.  It reads that it's printing 10 pages but what actually gets snapshotted is only 1 page out of the 10. 

What could be causing this to happen?  The user has Laserfiche version 8.2.1.750.

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Replies

replied on January 27, 2017

Snapshot is used to convert electronic documents to tifs.  It's not really meant to be used as a tool to copy a tiff based document from one part of LF to another. For that, why can't you simply copy it?

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