I'm trying to re-activate a Laserfiche 10 instance on a virtual machine that was recently moved.  When I run the Activation tool on that virtual machine, enter my key and press 'validate key', the tool runs for 20 seconds or so and then pops up an error message:

Activation Failed.

Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached.

I don't see anything in the event viewer anywhere, and there is no log file in the Laserfiche/Server directory where I am running the activation pool.