We have two separate environments both running the same version of forms, version 10.1.0.642. We have the same form with the same lookups in the same sequence in both environments. In one environment an [autofill] button appears on the form, in the other environment the button does not appear. This issue arose only after we applied update 3. Questions: 1) When should the autofill button display? What are the rules? 2) Is this a "feature" with update 3?
Question
Question
autofill button appearing after forms 10.1 update 3
Answer
To confirm, does the relevant lookup rule have multiple When conditions?
I wonder, is your lookup rule setup similar to that described in this reply? In particular:
- Rule 1: Match FieldA, Fill FieldB with multiple possible values
- Rule 2: Match FieldA, Match FieldB, Fill FieldC with some values.
If so, it was actually a bug that the Autofill button would not appear for Rule 2, and this was fixed in Update 3, which might explain why they are only now appearing. If you re-save the rules which had been made in Update 2, do the Autofill buttons now appear on the form?
Replies
Hi Patrick,
The autofill button appears when there are multiple When conditions for the lookup rule (cf. the Help File); this is not new behavior in Update 3. When you say that the forms have the same lookups, do you mean that they reference the same external data source, or are the rules the same (including any multiple When conditions)?
It might also be worth checking whether the form where the button does not appear has any custom CSS and JavaScript to hide and "auto-click" the button, cf. for example this thread.
Lookup rules do not reference the same data source. I have confirmed that identical lookup rules are applied to both environments. Confirmed the when conditions are exactly the same. No custom CSS or JavaScript on either form. We have observed that if the form was built in update 2 the auto fill does not appear.
To confirm, does the relevant lookup rule have multiple When conditions?
I wonder, is your lookup rule setup similar to that described in this reply? In particular:
- Rule 1: Match FieldA, Fill FieldB with multiple possible values
- Rule 2: Match FieldA, Match FieldB, Fill FieldC with some values.
If so, it was actually a bug that the Autofill button would not appear for Rule 2, and this was fixed in Update 3, which might explain why they are only now appearing. If you re-save the rules which had been made in Update 2, do the Autofill buttons now appear on the form?