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Question

Question

Old Support Site Issue

asked on October 27, 2016

Hi,

When i am searching for an error or an issue sometimes i see a page that is linked to older support page but when i click on it it never loads. For example if i search "0232" on support site, the very first link that shows up could never be opened.

This is the link that it is referring to

https://support.laserfiche.com:8443/forums.aspx?Link=viewtopic.php%3ft%3d18923%26amp

But when i remove :8443 this link seems to work. I have seen the same with other links as well where, those links weren't working but once i removed :8443 it worked.

Could someone please confirm if this is happening.

Thanks

Junaid Inam

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Answer

SELECTED ANSWER
replied on October 27, 2016

Hello,

Thanks for bringing this issue up.  We've updated the search site to send you to the working pages in these situations.  If you have issues with accessing any other links, don't hesitate to let us know.

 

- Gil Olaes

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replied on October 28, 2016

Thank you.

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