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Question

Question

LF SnapShot Multiple Repositories

asked on October 20, 2016

Hi,

One of our clients have two repositories on 2 servers. One user have access to both with same credentials. 

Whenever she snapshots, she copy paste location from lf client (logged into both repo) to Folder Path in snapshot window.

She says she has been copying folder path of both repo and it saves file appropriately to both repo. she has been doing this for years.

Now all of a sudden  in her  snapshot configuration she has one repo selected as default and this is where it stores the file, even if folder path comes from 2nd repo it would create that folder path instead of going to 2nd repo.

This is very frustrating for user.

Could someone please confirm if this was the case in older versions.

I have no idea what is going on and how i could resolve it.

Thanks

Junaid Inam

 

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Answer

SELECTED ANSWER
replied on October 21, 2016

So i ended up opening a case with laserfiche and this is the response i got.

In Snapshot, you always had to configure it in such a way where you specified a repository to connect to as well as a user that actually logs into that repository to then save the image into. 

There's no way that the user would have been able to Snapshot and have it store into two different repositories. Snapshot would not have worked that way. 

The current way that it's working now where it only imports into the specified repository in the Snapshot configuration is correct. 

 

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