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Question

Error importing PDF into repository?

Web Client

Updated September 20, 2016

asked on September 20, 2016

Hi All,

I have had zero issues with uploading PDF's into the repository via WebAccess and have imported numerous PDF documents previously.

However today I received the attached error message, any ideas why this is occurring?

Thanks!

Import Error.JPG (19.5 KB)

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Answer

SELECTED ANSWER

replied on September 20, 2016

It could be invalid annotations in the pdf, or it is somehow corrupt causing Web Access to not be able to read it. Try importing without Generate Text / Generate Pages checked.

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replied on September 20, 2016

Robert,

Un-checking Generate Text/Generate Pages worked and it has inadvertently answered the below question having been trying to get answered;

https://answers.laserfiche.com/questions/58898/Hyperlinks-in-PDFs-dont-work#102349

VERY happy, thank you!

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Error importing PDF into repository?

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