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Question

Question

Laserfiche Connector for Samsung 10 activation

asked on August 23, 2016

Hi all, i am trying to activate the license for Laserfiche connector for samsung but the activate button is greyed out if i leave the Host ID blank.

 

*In the "Laserfiche Connector for Samsung Administration and User Guide" it says: You do not need to enter a Host ID.

Even if i put in the Host ID and click activate, an error will prompt out saying "Input string was not in a correct format"

Any idea how to generate the license?

Thank you in advance.

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Answer

SELECTED ANSWER
replied on August 23, 2016

Please open a case with Support. You will probably need a newer version of the Activation tool.

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