We currently have a Laserfiche 9.2 repository (upgraded from 8.0) with Record Series folders having standard folders as immediate child folders instead of record folders. Recently, we added a new folder under one of the record series folders and as expected, the new folder was created as a record folder. Do you have an explanation as to why the previous folders were created as regular folders instead of as record folders? Please refer to the attached file.
Thanks in advance for your help.