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Update 1 KB article Question

Laserfiche Version 10 Installation and Upgrades
Updated August 8, 2016
asked on August 8, 2016

The KB article on the Update 1 for the Laserfiche 10 suite notes numbers after each of the items that have been fixed. I'm assuming those are related to a bug report or what not.

How can I find out what the issue was that was fixed?

Specifically I'm looking at:

Various issues encountered when generating pages from PDFs have been resolved. (144733, 142128, 142203, 143616, 144275, 141155, 143693, 143762, 143804, 144367, 144396, 144501, 144588)

 

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SELECTED ANSWER
replied on August 8, 2016

If your reseller opened a case with Tech Support, they would give him the bug reference ID. I only see one case for your company about PDFs (in May 2015) and that was tied to bug ID 115796, which was fixed in the initial release of Laserfiche 10.

If that's not the one, have your reseller contact Tech Support with a description of the issue and they'll see if it matches any of the ones listed in the KB.

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replied on August 8, 2016

Thanks. I'll give them a shout.

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