Hi Boris,

No, this is not present yet. It's discussed a bit here: https://answers.laserfiche.com/questions/96195/Questions-about-101

Pardon the double-reply, but that said - while we don't have a built-in refresh button in 10.1, we DO have specific instructions on how to create one using custom actions. In fact, it's our primary example in the documentation and has the exact code needed for it. Check out: https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/administration/#../Subsystems/WAConfiguration/Content/custom-actions.htm. That will allow you to push out a refresh button in the meantime until we are able to incorporate a more complete notification solution. 

It's the first example right under the CustomActions.xml section of that page. 

Any updates as to when we might see folder refresh in Web Access. A lot of our users are getting unhappy about needing to hit refresh to see if the document moved from their folder after they've assigned relevant field values that prompts workflows to organize them.

Hi Boris,

Have you tried adding the custom refresh button as described in my prior comment? 

I haven't. There's really not much difference between a custom action button that requires two clicks to execute vs. hitting F5 to refresh the browser.

The fundamental problem for our users is that they have no automatic feedback of anything happening in the folder they're currently observing like they're used to from the desktop client.

The voices to return to the desktop client are getting louder, putting us in a bit of a bind since we would much prefer to stick with webaccess for a variety of operational reasons.

Hi Boris, 

Is that the primary reason people are looking to return to the desktop Client? We had gotten a lot of complaints from people using the desktop Client that their folders would shift out from under them, which is why we were looking into other methods for Web Access. We have notifications planned, but they aren't implemented yet. We can look into bumping up the schedule though. 

Yes, most people, here at least, want to observe that their actions are having an effect. When they change field values to approve/reject, or set document types that cause the documents to be routed, they want to see those docs get removed from the current folder.

I'm assuming other people might have different ideas/requirements, so maybe provide two mechanics, selectable via a preference,

1) An option that would automatically refresh the values/columns/entries

2) An option that would merely prompt the user that a change occurred and to refresh manually.

This way people(or an organization) could decide for themselves which approach works best for their purposes.

Even better would be if this option could be applied on a folder basis with the ability to push it down the folder hierarchy :)

Is that the primary issue people are having with Web Access, or are there other items? 

I can't promise notifications right away, but we'll see about bumping up the timetable. Obviously people are looking for it. Thanks for your feedback on that. We've addressed a couple bugs related to in-folder updating in the upcoming 10.1 update 1, due out in a week or so, but it's not a whole-scale notification system. 

The one item I can think of is the location of the Save button in the viewer. When looking at the preview in the folder there is a save button that appears when changes to the field values are made at the bottom right. When looking at the document itself, the save button is at the top left and doesn't appear at the bottom right when making changes to the fields. This has confused a number of users and they keep looking for it under the list of fields. Maybe add a secondary save button with the same behavior as you have during the preview?

Interesting, that's a good point. I'll speak with our user experience people about that and see if they have any suggestions. Thanks for the feedback.