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Question

1st repository creation : error 9029 - the maximum number of repositories has been reached

Administration
Updated August 1, 2019
asked on October 14, 2014

Hello,

I try to install Laserfiche on a Toshiba Tablet (OS : Win8.1 Pro) and have a lot of troubles. The last is when I try to create my repository, I use the wizard to set it up but at the last step after the wizard resume properties of the repository I get an error message : "The Laserfiche server encountered an error when trying ti create or attach the repository: 9029 - The maximum number of repositories that this server instance is licensed for has been reached".

I don't have repository yet, it is the first that I try to create. I have reboot the tablet but I still get the same message.

Is someone already get this issue ?

 

Regards.

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Answer

SELECTED ANSWER
replied on October 14, 2014

It's possible that your Laserfiche server failed to validate its license properly. When the server service starts up, it attempts to contact Laserfiche to verify your license file. I've seen this error happen sometimes when you start the Laserfiche server service on a computer that is disconnected from the internet.

Open up the admin console, log in to your server, then left click on your server name. If it states "Maximum Repositories allowed: 0" in addition to some of the other information being wrong... then you should verify your server computer has a functioning internet connection and try restarting the service.

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Replies

replied on October 14, 2014

The issue could be that your Laserfiche Server isn't licensed correctly. Restart the Laserfiche Server service and then check the application event log to see if there are any licensing related errors occurring during server startup.

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replied on October 14, 2014

Alexander, I've tried to restart the Laserfiche Server Service and look at the event log right after, but I don't have any new event.

On the other hand, when I try to create my repository I have a new event with the same message that the error message :"Repository creation error. The maximum number of repositories that this server instance is licensed for has been reached."

Scott, in the admin console the maximum repositories allowed value is 15. I have a functionning internet connection and tried to restart the service and the tablets, nothing change.

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replied on October 14, 2014

Please open a case with Laserfiche Support so we can further troubleshoot the matter. We'll need a copy of the actual license file (lf.licx) located in the Laserfiche Server program files folder. If you can also provide a copy of the application event log (as an .evtx file) along with a screenshot showing the Laserfiche Server properties as displayed in the desktop Laserfiche Administration Console, that would be helpful.

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replied on February 9, 2015

any resolution to this as I'm having the exact same issue on installing the VAR kit on a VM machine?

replied on February 9, 2015

Fearghal,

Your situation is different than the original poster's. Your VAR Kit LSAP has expired so your VAR Kit Laserfiche Server license is now invalid. You'll need to renew LSAP and then re-activate your VAR Kit server to get an updated license with a new expiration date. Then your system should run properly and allow you to create a repository.

The application event log on the Laserfiche Server computer may have contained this detail.

Regards

replied on November 25, 2015

I have the same problem.

 

In the admin console the maximum repositories allowed value is 15.

I have a functioning internet connection and tried to restart the service, nothing change.

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replied on December 21, 2015 • Show version history

If you have still having this issue, you may need to open a case with Laserfiche support with the information Alex asked for above.

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replied on December 22, 2015

I have no problem now.

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replied on June 4, 2018

sir we have the same problem the maximum repositories allowed only 15, can you help us how to solve this problem thank you 

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replied on June 4, 2018

This is expected behavior. The maximum number of repositories supported on a single server is 15. You are licensed for Rio, so you can have multiple server if more than 15 repositories are necessary.

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replied on June 4, 2018

Thank you for your support from us, Just now I try, and its working fine I can create new repository again.

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replied on August 1, 2019

I have de same problem, can you write me what is the solution?

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