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LF Audit Service Event Log Error

posted on March 4, 2020

Hello,

Customer is seeing alot of the follow error entries in their Windows Application Event Log:

An error occurred:
Error reading HTTP response body.    at Laserfiche.HttpClient.WinHttpResponseStream.HttpReadData(WinHttpHandle hRequest, Byte[] buffer, Int32 offset, Int32 count, Int32& bytesWritten)
This was caused by:
Unknown error (0x2efe) 

I found another LF Answer Post (Link below) with a similar error and it was resolved by disabling the BrancheCache service.  Customer's LF Server does not have this service installed.

https://answers.laserfiche.com/questions/131312/Error-reading-HTTP-response-body-when-downloading-in-Mac-OS-X#155992

Even though they are getting these errors, Audit Trail Configurations and Reporting seems to be working as should be.

Appreciate any feedback,

Jeff Curtis

 

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replied on March 5, 2020

Thanks for the reply Brian.

I will let the customer know.

Jeff

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replied on March 5, 2020

0x2efe = 12030 in decimal, which is ERROR_INTERNET_CONNECTION_ABORTED. It sounds like there could be an intermittent network problem. As long as Audit Trail doesn't always get this error, it will be able to import the audit logs it needs.

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