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Question

Question

Session terminated status with no errors

asked on June 15, 2016 Show version history

Within Quick Fields Agent, I am running a scheduled session. When I analyze the session, it is showing the status becoming inactive and then terminated. 

There are no errors getting reported. I manually ran through the session myself without any issues. 

I am using Laserfiche Capture Engine to pull the documents in from the repository. The documents move to their perspective folder.

Could the terminated status be reported if all the documents are unidentified? 

 

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Replies

replied on June 15, 2016

If Capture Engine takes a long time to pull documents from the repository, the session could be terminated for inactivity. You can change the inactivity period's length in the admin console for Quick Fields Agent.

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replied on June 15, 2016

The Capture Engine is retrieving the documents and the Log shows in Quick Fields Agent that it OCR the document.

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replied on June 15, 2016

The Capture Engine is retrieving the documents and the Log shows in Quick Fields Agent that it OCR the document.

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