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Question

Fill Out PDF - "The entry was not a pdf. PDF activities will only run if the entry is a PDF"

asked on June 13, 2016 Show version history

Hello, I'm using Workflow to retrieve values from a LFForm and filling out a PDF with those values.  Here are the relevant activities that I'm using:

  1. Find Entry 
    1. Finds the master copy of the PDF form.
  2. Move Entry
    1. Makes a copy of the master copy.
  3. Fill Out PDF
    1. Tries to fill out the PDF copy from step 2.

 

When it reaches the third step, it returns the error message: "The entry was not a pdf. PDF activities will only run if the entry is a PDF."  I found another post that has a similar error message but it had to do with WebDav so I didn't think it was the same issue.  I have multiple conditional parallel branches that do the exact same thing to a different PDF.  That branch works fine.  I've uploaded the PDF in question.  It's just a generic state tax form.

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Replies

replied on June 13, 2016

Are you sure you set the Fill PDF activity to work on the right entry?

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replied on June 13, 2016

Yes, I've also checked the Entries tab on the specific instance to ensure that it's grabbing the right file.

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replied on June 14, 2016

Anything else I can check, Miruna?  Thanks!

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replied on June 30, 2016

Sorry for the late reply. Please open a support case and attached a sample workflow and PDF.

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replied on July 1, 2016

No worries, I was playing around with it and it works when I have separate Conditional Decisions, not Conditional Parallel.  Thanks though!

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