Has anyone ever tried dragging and dropping a TIF document onto a PDF in Laserfiche? One of our customers did and Laserfiche responded as if they were merging two TIF documents. The customer was prompted to selected where the pages should be added - before the 1st page, at the end, or after a specific page - and what to do with the empty document. The customer chose to add the pages at the end and had Laserfiche automatically delete the empty document. Now, the document that was being appended is gone, and they can't find the pages in the PDF, even though the number of pages in the PDF went up.

I didn't think this was an action Laserfiche would allow since it won't modify a PDF document.

Any idea how to get those pages back? At this point, the only thing I can think of is to use the volume checker to find orphaned images and hope that it finds the pages of the TIF. Or search for the pages in the volume using Windows Explorer by using the date modified.

If the pages aren't able to be seen after doing this, why does Laserfiche allow users to do this? It seems this is a destructive action and shouldn't be allowed.