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Question

Can I change the Scanning Source outside of the UI

Scanning Version 9

Updated June 13, 2016

asked on June 10, 2016

I suspect the incorrect scan source was selected by the user and now the UI is not responding. Since I can not change it there I need to change the "selection" manually. What is used to store the scan source selection (registry key, config file) and how do I change it so Scan Connect is selected?

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Replies

replied on June 13, 2016 • Show version history

Try resetting the Prompts on the client.

Once you've reset, you can select a different scanmode and try again.

"https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/userguide/#../Subsystems/client_wa/Content/AppearanceFunctionality/Options/Reset_Prompts.htm?Highlight=reset prompt"

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Asked June 10, 2016
Updated June 13, 2016
78 views