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Question

Question

Trying to email for LF Client results in Error Code : 6000

asked on June 9, 2016

I currently have a user who is experiencing an issue when trying to email from the LF Client. The LF Client is version 9.2, they are on a Windows 10 machine and using Office 365. No other users are experiencing this issue. They have already tried running a repair install on Outlook and also an unistall and reinstall of Outlook as well. Below is the full details of the error:

------------ Technical Details: ------------

 

LF.exe (9.2.1.635):

    Call Stack: (Current)

        CEmailSender::SendEmail

    Additional Details:

        Exception: 0x80029c4a [6000] (Error loading type library/DLL.) (CEmailSender::SendEmail at EmailSender.cpp:92)

    Call History:

          CAttachedRepository::GetProfileValue

         GetOptionString ([Settings]ExportTextPageNumberLength)

          CAttachedRepository::GetProfileValue

         CEmailDocument::ExportToFile

          GetOptionString ([Settings]ExportLoopTimeout)

           CAttachedRepository::GetProfileValue

         GetOptionString ([Settings]ExportEmailUseOutlookObjects)

          CAttachedRepository::GetProfileValue

I am also attaching a screenshot of the error when it pops up.

 

Email Issue.png
Email Issue.png (117.69 KB)
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replied on June 9, 2016
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