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Question

Question

Speed up Forms

asked on June 9, 2016

Hi All,

 

Found a really neat way to speed up forms to make it lightning fast...

First of all disable NetBios on the Forms server, then in the IIS Manager right click the FrmsAppPool (in Application Pools) and choose advanced settings.

Under Process Model change the Idle Time-Out(minutes) from 20 to 60.

 

Our internal Forms system is now super fast.

 

Useful info. yes

 

@Laserfiche - Can we make the install do this by default?

 

Cheers!

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Answer

SELECTED ANSWER
replied on June 15, 2016

Update: we tested and found a possible case where DNS name resolution could fail (and depending on the machine configuration, Windows would fall back to NetBIOS). We're testing a fix to be included in the next version of Forms.

Thanks again for reporting it.

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Replies

replied on August 17, 2016

The issue has been fixed in Forms 10.1 update 2 (10.1.0.619), you can download the update from  https://support.laserfiche.com/kb/1013792

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replied on June 9, 2016

Hey, Chris, is this for a production server or for your VAR demo install?

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replied on June 9, 2016

Hi Miruna,

 

We use SBS 2011 as our main production server so I have stood up a Windows 7 PC to host forms from. That is using our production license.

 

Interestingly we have also tested this on a customer site and they are using Server 2012 R2 and also noticed a massive speed increase.

 

Do you have a chance to test this at your end?

 

Cheers!

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replied on June 9, 2016

Not as such. We've had some reports of Forms being slow on demo machines connect to wi-fi or hotspots. The same machine would be fine when hooked up to the corporate network. That seemed to be related to how name resolution works on domain vs "public" networks.

We'll look into your setup some more.

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SELECTED ANSWER
replied on June 15, 2016

Update: we tested and found a possible case where DNS name resolution could fail (and depending on the machine configuration, Windows would fall back to NetBIOS). We're testing a fix to be included in the next version of Forms.

Thanks again for reporting it.

2 0
replied on June 9, 2016 Show version history

Hi,

I have made the suggested changes & I confirm, Chris is RIGHT!!!

 

It's hell of a difference, I mean one can clearly see.

 

I have tested it both inside & outside the network & it's a very significant difference.

& mine is a VAR Demo license.

 

Thanks a lot Chris for sharing.

Regards,

S

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replied on June 9, 2016

We disabled NetBIOS and LLMNR on our Forms server in the DMZ and noticed a massive improvement with requests hitting it from the internal network. Requests which were taking 7 to 12 seconds dropped to 1.

 

With wireshark we captured NetBIOS and LLMNR requests timing out, so disabling them allowed Forms to skip these timeouts and proceed without error.

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replied on February 19, 2018

Hi All,

 

Just picking up on this thread, the latest version of forms, doesn't change the idle timeout from 20 to 60, it's still set at 20 as part of the install and you need to change this to 60 manually.

 

Can this be included as part of the install?

 

Cheers!

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