Question

Workflow not being same in database occasionally

Workflow

Updated June 9, 2016

asked on June 8, 2016

I have a simple workflow where when a user start the business process it will save in a database.

database is SQL server

WF and DB are on different VMs

however, i noticed on some occasion that the workflow do start normally but it is not save in the database.

has someone encountered this situation or is there any solution.

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replied on June 8, 2016

Did you see any errors in the Workflow Designer for the instances that failed?

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replied on June 8, 2016

Hello Cathy,

I'm not finding any errors on the Workflow Designer.

Is there any specific place i need to look in the Workflow Designer for the errors

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replied on June 9, 2016 • Show version history

One way find all the workflow instances that have run can be found in Tasks>Common Search, and select the workflow you are having issues under "Search by Workflow". This will show all the instances that have ran for this specific workflow. There is a few things to check:

1. Did Workflow register the instance that ran for the times that it did not save into the database?

If not, you need to establish why the workflow wasn't triggered. How are the workflows started? If it's by starting conditions, make sure that they were satisfied.

2. Do you see any instances that shows a warning (yellow triangle) or error (red cross). See any Workflow Status as terminated?

Check what the warnings/errors are and see if they can be resolved.

I also recommend taking a look at our Workflow Troubleshooting section to help you try and reslolve this problem. Hope that helps!

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Workflow not being same in database occasionally

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