You are viewing limited content. For full access, please sign in.

Question

Question

Operation timed out error message on bulk import

asked on May 20, 2016

Hello,

I have one of my customer using LF 8.3.1 that get an error message when doing bulk import in the LF Client : "Operation Time Out. [784:0x80040310]". When he try to import one file or just a few (3 or 4) everythings ok but when he try to import a whole folder it ends with this error. 

When this error occur, we can't ping the server anymore from the client computer but we can ping the same computer from the server and the only way to be able to ping the server again is to change IP address on the computer but this company have quite a big network so we have to watch out to take a free IP when we do this and we can't change IP every hour.
PS : I saw that this error can occur when using Windows authentication but we are using LF authentication.

 

Any idea ?

 

Regards.

0 0

Replies

replied on May 23, 2016

If you can't even ping the lfs machine, maybe a firewall/antivirus is interfering?

0 0
replied on May 23, 2016

At the beginning, I can ping the LF machine. It is when I do a bulk import that I get the Operation Timed out error message and then the issue to ping the LF machine but I can still ping the client machine from the LF server.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.