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Question

LFF347-InvalidAnswersUrl when try to connect Forms with Discussions (VARKIT)

asked on May 17, 2016 Show version history

In try to connect my Varkit Forms with my Discussions but never let the url pass

 

I just get this error: LFF347-InvalidAnswersUrl

 

I try by computer name, localhost, ip and do not work.

 

Any ideas...

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Answer

APPROVED ANSWER
replied on June 16, 2016

This has been fixed in Forms 10.1 update 1, you can download the update from https://support.laserfiche.com/kb/kbarticle.aspx?articleid=1013775

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Replies

replied on May 17, 2016

Hi Gerardo,

Can you get a screenshot showing the URL that you have entered into the FormsConfig page? Make sure it doesn't include "http:" or "https:" as the protocol will be prepended to whatever you enter in behind the scenes. You would just enter

//[server]/Discussions

If that isn't the issue, then please open a support case so we can further investigate.

Regards

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replied on May 17, 2016

I try all the options so let me open a support case.

 

Thanks Alex.

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replied on May 25, 2016

For any who encounter this behavior:

A case was opened with Support and the issue discovered: this is a bug (SCR 144094) in new installations of Forms 10.1. A particular database entry is not created, which causes this error.

To work around the issue, the entry can be created manually. In the cf_options table of the Forms database, add an entry with optionname 'AnswersServerURL'. You should be able to save the Discussions URL from the Forms Configuration page afterward.

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