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Question

Show metadata changes

Version 10 Web Client Audit Trail
Updated May 13, 2016
asked on May 13, 2016

I have turned on the Audit Trail to record metadata changes but it doesn't show what changes took place, it just indicates that a metadata change occurred.  Is there a way to track the changes that occurred, or to see those changes. 

 

For example, we are changing a status to manage workflow of a document.  We need to record what date/time and the employee that changed the status.  This detail is needed for our auditors.  Is this feature available and I am just missing it?  If so, can you point me to documentation that might explain this.  I have looked at support.laserfiche.com and answers.laserfiche.com and could not find anything.

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Answer

SELECTED ANSWER
replied on May 13, 2016

Look at the properties for the individual users and check under the "Auditing" tab to see what the audit settings are set to. It should be "Group membership" if you want that user to follow what you've configured for the Everyone group. Otherwise, it will use what's been manually set at the user level and from there, the entry events may not be selected to be audited.

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Replies

replied on May 13, 2016

It looks like the 'write field value' action shows who made a field change as well as the new value and when it took place. Note that this is an 'Entry' audit action, not a 'Metadata' action (which is about changing the metadata definitions themselves). 

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replied on May 13, 2016

I found the information you are talking about and created a report that only shows the audit logs with an Event Type of 'Write Field Value'.  I have no other filters set in the report.  The report only shows the field changes made by me.  Since I have no filters set in the Audit Report I am assuming this means that only field values changed by me are being logged. 

 

I have checked the "Entry" in the auditing tab for the Everyone group so I would expect to see field value changes for all employees, not just myself.   Is there something else I need to change in order to have audit logging to occur for everyone?

 

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SELECTED ANSWER
replied on May 13, 2016

Look at the properties for the individual users and check under the "Auditing" tab to see what the audit settings are set to. It should be "Group membership" if you want that user to follow what you've configured for the Everyone group. Otherwise, it will use what's been manually set at the user level and from there, the entry events may not be selected to be audited.

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