Question

Workflow wont OCR PDF file

Workflow

Updated May 13, 2016

asked on May 13, 2016

Running a scheduler and just testing it to run on a folder. 4 files have none OCR and it pulls the count correct.

But the workflow just completes and the files aren't OCRed.

I also can't select the PDF in the repository and OCR either. They all have Laserfiche pages generated. The only way I can OCR is if I drag out the PDF and re-drop it.

Is there a way to force the workflow to OCR the file? I don't want to manually drag drop 6000 files.

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Replies

replied on May 13, 2016

Through Schedule OCR, you mean? That activity is only for image documents. There are no PDF page generation capabilities in Workflow.

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replied on May 13, 2016

If the document contains TIFFs will it still not work because the primary document is PDF?

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replied on May 13, 2016

That would work. Have you checked the event log in DCC for any errors? Are the page a regular size and resolution? Do they OCR through the Client?

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replied on May 13, 2016

They dont OCR through the client. It's rather odd. They only OCR if I pull the PDF out and redrop it.

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replied on May 13, 2016

Probably best if you send a briefcase with a sample doc to Tech Support at this point.

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Workflow wont OCR PDF file

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