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Question

Question

Can't Remove Template: Error 9013

asked on May 13, 2016

Hi All,

 

I'm trying to delete a template from our repository; however, first I need to remove all instance of the template. Unfortunately, I can't seem to unassign the template from documents that have the little red x (i.e. that have been removed). The option to unassign is greyed out in the metadata window.

I'm the administrator of LF, but I don't seem to have the permissions to do this (when I try to open or modify the document, it gives me error 9013).

Any suggestions?

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Replies

replied on May 13, 2016

Check template security and/or Access rights ... in the document`s folder. Maybe the administrator user is not listed.

 

Hope this helps.

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replied on May 13, 2016

Hi Billy, 

 

Thank you for the suggestions: I've tried giving myself the rights, the attached image shows my effective rights: but I can't seem to change this?

Capture.PNG
Capture.PNG (16.92 KB)
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