Question

Variables tab

Forms

Updated May 20, 2016

asked on May 13, 2016 • Show version history

Hi,

I have a form with many fields. Now the variable tab is not opening. It stays at loading and never loads. I cannot change a variable neither can I add in a table an additional variable. How can I solve this issue? Find attached image.

Mark

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replied on May 16, 2016

It looks like there are some errors when getting the variables list. What version of Forms are you using? Can you check whether there are some error in the console of Developer Tools(such as Chrome) when open the variables tab. Can you check whether you can reproduce this issue if you download the process then upload? Please open an support case with the downloaded process so that we can do further trouble shooting. Thanks.

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replied on May 19, 2016

I am using version 10.1 of laserfiche. The issue is with a particular form. It it occurred once on my VM and I had to redo the form again. But I when I transferred it to another machine the issue reoccurred and since then even if I download and upload on a different machine, the problem is transferred. I attach herein the error in the developer tools.

Mark

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replied on May 19, 2016

It seems some fields has corrupted settings which cause this. Can you open an support case with downloaded business process xml which can reproduce it? We need to check from the xml to see what data is corrupted and how we can correct it? Thanks.

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replied on May 20, 2016

An support case was opened for this and figured out there was an variable which has attribute_type is null in this process. Correct the data in the database with following query can fix this issue:

update [dbo].[cf_bp_dataset] set attribute_type='currency'where attribute_type is null

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Variables tab

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