My client is experiencing issues with web access, recently they started not being able to drag and drop into web access, all their web browsers just open the document up instead. And when they import documents manually in web access, it shows them as importing text files, and imports them that way even though they are clearly(in this case) PDFs. They are even stored as txt files according to laserfiche, and can't generate pages on them. I have checked and the file is with the pdf extension. They are on web access 8.3.2. This happens to multiple users, and the full client works normally. I'm going to clear their attributes, but I wanted to know of any other tips that might be suggested.