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Question

Question

Error Code : 9105

Laserfiche
Updated May 20, 2016
asked on May 12, 2016 • Show version history

Hi,

 

I encountered an error code : 9105 (A read-only session is not permitted to perform this operation)

 

This error occured when i try to create a new user / template

 

 

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Answer

APPROVED ANSWER
replied on May 13, 2016

The issue was caused by the Laserfiche Server not being licensed correctly. After performing a re-activation with the proper key, getting the license file for the correct product and version, placing it back into the Laserfiche Server installation directory, overwriting the old license file, and then restarting the Laserfiche Server service, things worked fine.

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Replies

replied on May 12, 2016

There's not enough information to troubleshoot, but it sounds like you are in the Laserfiche Administration console logged in as a read-only user. If that is the case, please log out and log in as a read-write user with the appropriate privileges needed to create users or templates. If that's not the case, please provide more information.

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replied on May 20, 2016

Thanks. I realise is due to my license expiry for my laserfiche Server

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