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Question

Question

Windows authentication failing with office plugin

asked on May 9, 2016

I have a customer that is currently experiencing an issue with the office plugin. When they try to log in using windows authentication it fails and states that the user name and password are incorrect. If the user types in their windows credentials they are able to log in just fine. If windows authentication is used on the same machine with the Laserfiche Client they are able to log in with no issues. Does anyone know what could be causing that issue? Any help is appreciated!

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Replies

replied on May 17, 2016

Hi Cristobal,

 

It seems the attached repository in office plugin is from Web Access. Please try to detach the existing repository and attach it again with Laserfiche Server/Repository.

 

Thanks,

Huazhen

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