Question

User Attributes Gone

Administration Laserfiche Security

Updated February 22, 2019

asked on May 5, 2016 • Show version history

Please see attached files. I used to be able to change our user attributes in the Admin Console. The first attachment shows that. Now, for everyone but me, the attributes are gone, even the other admins that are all part of the same group as me. The second attachment show where the tab is now missing. I am now unable to go in and change a setting that tells Laserfiche where to send emails from Outlook. The folder path is incorrect but without the user attributes I can't change that (3rd attachment).

LF Attributes - Correct.jpg (49.07 KB)

| Download

LF Attributes - Now Missing.jpg (35.55 KB)

| Download

LF - Attributes (path update).jpg (38.1 KB)

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Replies

replied on May 5, 2016

Hi Robyn,

Please confirm you have the Manage Trustees privilege. It looks like things are disabled for you which is generally due to rights.

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replied on May 5, 2016

THANK YOU!!!! I was looking everywhere for what could have changed. That fixed it immediately. Thank you for your quick response. :-)

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replied on February 21, 2019

I'm running into this issue, but I do have the Manage Trustees privilege. Any other troubleshooting I can do?

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replied on February 22, 2019

Hi Robyn,

Make sure you are looking at users or the everyone group - Laserfiche groups will not display this tab. Otherwise, the manage trustee privilege should be sufficient. If that's not cutting it, something else might be going on.

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replied on February 22, 2019

Thanks Justin, turns out it was because I didn't have the Manage Repository Configuration privilege.

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User Attributes Gone

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