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Question

Question

LF 9.1.1 Scanning error on 64 bit Windows 7

Updated June 7, 2016
asked on May 5, 2016

Hello,

I am trying to use a Fujitsu fi6130z scanner on a new 64-bit Windows 7 computer.  I am getting the error "Exception has been thrown by the target of an invocation" when trying to scan anything in Laserfiche 9.1.1 service pack 1. I have tried using the PaperStream IP (TWAIN) 1.30.0.5032 and PaperStream IP (TWAIN x64) 1.30.0.5032 driver.

The same scanner on a 32-bit Windows 7 computer without any problems.

Has anyone encountered this? 

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Answer

SELECTED ANSWER
replied on May 6, 2016
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Replies

replied on May 5, 2016

Can you make sure you have the OCR engine installed:  https://support.laserfiche.com/KB/1013673

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replied on May 5, 2016

The Laserfiche OCR with OmniPage 18.5 is already installed on the workstation. I tried re-installing it but still cannot scan anything.

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replied on May 5, 2016

Can you post the full text of the message?
Do you get the same message when scanning with either scan mode (basic or standard)?
Do you get the same message when scanning using Universal Capture?

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replied on May 5, 2016

Here are the full messages that I am getting

Standard Mode --> Universal Capture or TWAIN

Laserfiche Scanning:
Exception has been thrown by the target of an invocation.

    COMException:
    Retrieving the COM class factory for component with CLSID {D94D3976-B933-495E-AD3E-9D6FA6CB418D} failed due to the following error: 80080005.


Basic Mode --> Universal Capture

Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))

Laserfiche Scanning:
Exception has been thrown by the target of an invocation.

    ArgumentNullException:
    Value cannot be null.

Basic Mode --> TWAIN

Laserfiche Scanning:
Exception has been thrown by the target of an invocation.

    COMException:
    Retrieving the COM class factory for component with CLSID {D94D3976-B933-495E-AD3E-9D6FA6CB418D} failed due to the following error: 80080005.
 

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replied on May 6, 2016

Thanks, it works now.

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replied on June 7, 2016

Gracias. Me sirvió instalando OCR en 10.1

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