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Question

Question

FORMS Teams - LF Forms 10.1 - Teams - turn off email notification to team managers

asked on May 3, 2016

Hello,

We have a situation where the "team managers" are backup for the business process.

The primary staff member are setup as team members.

Is there a configuration in FORMS 10.1 that Team managers will not receive "email" notification for each task? 

** Team member should receive email notification.

Example: Joe is the team manager for Ed and Ken.
Joe is Laserfiche Forms TeamManager 
** TeamMembers are Ed and Ken
Each new task assignment is set to send email when task is READY to TeamMembers
--> Joe - as manager - does not want receive email notification for each task
---> If & When necessary - Joe can log into Forms and assign tasks to himself as Process Manager (backup to Business Process)

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Answer

SELECTED ANSWER
replied on May 3, 2016

Hi,

If you're looking for a way to prevent admin users receiving task notification email, you can add a team filter for that team to exclude all the team admins so that task notification will be sent only to those who are in the filter results (no team admins if they're already excluded) while that task is still visible to those admins.

 

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