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Question

laserfiche error 9132 when create index

Laserfiche Administration
Updated May 3, 2016
asked on April 27, 2016

Hi, 

My Indexing status is showing as 'Unknown' and when I try to reIndex the repository, I am getting 'The search engine encountered an internal error. Please check the search engine error log for more details. (9132)' 

so i make a delete as i seen in your forum and try to create it

then the error 9312 is appears and i wnat to know  
1. Where is this log file located? 
2. How to resolve the error? 

thank you

mohamed abd elsattar

ANy thoughts? 

0 0

Replies

replied on April 28, 2016

Hi Mohamed,

What is the exact version of the Laserfiche Server being used? There should be a corresponding message in the Event Viewer Application log.

0 0
replied on April 28, 2016

i have a laserfiche rio Version: 9.0.1.610

we have windows server 2008

 the detail button of error message is

" 

Error Code: 9132
Error Message: The search engine encountered an internal error. Please check the search engine error log for more details. [9132]

------------ Technical Details ------------

LFSO:
    Additional Details:
        HRESULT: 0xc00423ac (LFSession::ProcessResponse, LFSession.cpp:3727)
         (LFSO/9.0.1.605)
LFAdmin.dll (9.0.1.610):
    Call Stack: (Current)
        CIndex1PropPage::OnBnClickedBtnCreatecatalog
    Call History:
        CIndex1PropPage::SetupCatalog
        CIndex2PropPage::DisplayNoiseList
        CIndexStatusPropPage::RefreshIndexStatus
        CIndex1PropPage::OnBnClickedBtnCreatecatalog "

 the event view application for laserfiche have workflow error like 

" 

Timestamp: 2016-04-26 11:31:05.716

Local Time: 4/26/2016 2:31:05 PM

Category: Errors

Machine: SERVER2008

Severity: Error

Application Domain: Laserfiche.Workflow.Subscriber.exe

Process Id: 4884

Process Name: D:\Program Files\Laserfiche\Laserfiche Workflow 9\Laserfiche.Workflow.Subscriber.exe

Win32 Thread Id: 6168 - BADEArep StartingRules Worker Thread 1

Thread Name: BADEArep StartingRules Worker Thread 1

Message: <Exception handlingInstanceId="40bcf47d-bca8-4f72-b92f-b7a04c54f472">
  <Description>An exception of type 'Laserfiche.Connection.LFSOException' occurred and was caught.</Description>
  <DateTime>2016-04-26 14:31:05Z</DateTime>
  <ExceptionType>Laserfiche.Connection.LFSOException, Laserfiche.Workflow.Common, Version=8.3.0.0, Culture=neutral, PublicKeyToken=d8428ff9263e6cda</ExceptionType>
  <Message>Entry not found. [9001]</Message>
  <Source />
  <HelpLink />
  <Property name="LFROError">False</Property>
  <Property name="HttpServError">True</Property>
  <Property name="LFSOError">True</Property>
  <Property name="ErrorCode">9001</Property>
  <Property name="TargetSite">&lt;undefined value&gt;</Property>
  <StackTrace />
  <additionalInfo>
    <info name="MachineName" value="SERVER2008" />
    <info name="TimeStamp" value="4/26/2016 11:31:05 AM" />
    <info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
    <info name="AppDomainName" value="Laserfiche.Workflow.Subscriber.exe" />
    <info name="ThreadIdentity" value="" />
    <info name="WindowsIdentity" value="BADEA\bluenile123" />
  </additionalInfo>
  <InnerException>
    <ExceptionType>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
    <Message>Entry not found.</Message>
    <Source />
    <HelpLink />
    <Property name="ErrorCode">-1073470679</Property>
    <Property name="TargetSite">System.Object GetEntryByID(Int32)</Property>
    <StackTrace>   at LFSO90Lib.LFDatabaseClass.GetEntryByID(Int32 ID)
   at Laserfiche.Connection.Lfso.LFSO90.LFDatabase90.GetEntryById(Int32 id)
   at Laserfiche.Workflow.Runtime.CacheHelper.GetEntry(PropertyBag cache)
   at Laserfiche.Workflow.Runtime.CacheHelper.GetReferencedEntry(PropertyBag cache, Boolean addIfNotFound)
   at Laserfiche.Workflow.Runtime.CacheHelper.GetEntryFieldData(PropertyBag cache, Boolean addIfNeeded)
   at Laserfiche.Workflow.Runtime.CacheHelper.GetEntryFieldValues(String field, PropertyBag cache, Boolean addIfNeeded)
   at Laserfiche.Workflow.Runtime.Evaluators.FieldEvaluator.Evaluate(ConditionOperator conditionOperator, List`1 rightHandSideValues)
   at Laserfiche.Workflow.ComponentModel.Conditions.Rules.EntryFieldRule.Evaluate(IServiceProvider provider, LaserficheEntryEvent entryEvent, ConditionTraceContext context)
   at Laserfiche.Workflow.ComponentModel.CompositeConditionEx.Laserfiche.Workflow.Runtime.IConditionEvaluator.Evaluate(IServiceProvider provider, LaserficheEntryEvent entryEvent, ConditionTraceContext context)
   at Laserfiche.Workflow.Subscriber.Runtime.Evaluators.StartingRuleEvaluator.EvaluateRule(ConditionStartingRule startingRule, LaserficheEntryEvent entryEvent, String&amp; evaluationLog)
   at Laserfiche.Workflow.Subscriber.Runtime.Evaluators.StartingRuleEvaluator.EvaluateRules(EvaluationItem item, LaserficheEntryEvent entryEvent, List`1 startingRules)
   at Laserfiche.Workflow.Subscriber.Runtime.Evaluators.StartingRuleEvaluator.Run()</StackTrace>
  </InnerException>
</Exception>"

 

did not have any log for create index error

 

 

replied on May 1, 2016

I do all your steps and the error still exist

what can I do ??

0 0
replied on May 1, 2016

the same error still exist ?

how can i solve it ? 

0 0
replied on May 3, 2016

Hi Mohamed,


The search engine error log is under "Windows Logs - Application". You can look into error/warning messages of which source is "LFFTS" when you encounter the problem. It may be easier to use filter to locate them.

Here is an example screenshot. 

 

Those messages might be helpful to solve your issues. If the problem cannot be resolved, please contact your VAR about opening a support case for this.

0 0
replied on April 28, 2016

You are looking at the Workflow log. The log you would look at is the Application log under Windows logs.

That being said, try stopping the Laserfiche Full Text Indexing and Search Engine service. Then go to HKEY_LOCAL_MACHINE\SOFTWARE\Laserfiche\LFFTS\Database in the Registry and delete the BADEArep key. Once that's done, go into the Windows directory where your repository is located and delete the SEARCH folder. Now restart the Laserfiche Full Text Indexing and Search Engine service and go back into the Admin Console and try to create a new catalog.

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