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Question

Question

EOL Error when exporting Tif Files

asked on April 27, 2016 Show version history

We are exporting image documents as pdfs to a file via the SDK, using this command:

                LF_DocExporter.ExportPdf(LF_DocInfo, LF_DocInfo.AllPages, _
                                         PdfExportOptions.None, sExportPath)

For a few thousand (non sequential) documents, we got one of the following two errors:

"EOL code word encountered in Black run.", and "EOL code word encountered in White run."

Some quick research pointed to an issue within the tif file itself, as each horizontal line switches from white to black, and vice versa.

The document views without issue in the browser for both the full page and the thumbnails.  It can be exported manually as either a pdf file or as a multipage tif file without trouble.  The individual pages all appear to be bitonal, at least on one example we viewed. What is it about the SDK that is different?  Or is this a matter of picking a different set of export options? 

 

TIA -

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Replies

replied on December 29, 2016 Show version history

Update - the images that cause this error are malformed, as can be seen here:

However - these pages display in the browser, and also can be exported manually as either pdf files or TIF file.  So the question is, what is difference between the export process when run manually, as opposed to when it is run via the API?

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