Question

Laserfiche Connector Error Message: "Chome is not configured correctly."

Connector

Updated February 27, 2018

asked on April 26, 2016

Hey! I'm running into an issue trying to get Laserfiche Connector to play nice with Google Chrome. Within the Profile Connector Wizard I get this error:

Some quick info:

I've followed all of the instructions listed here to configure Chrome.
My "target" path for Chrome is set to: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --remote-debugging-port=1
I always ensure that the port number listed in the "target" path (above) matches the port number listed in LFC.exe.config.
I've tried various ports, just in case that is the problem.
When building the Connector profile, I'm choosing the "Javascript to find controls" option.

I'm pretty sure that this is user-error on my part, but I'm not sure where I'm going wrong. Any ideas? Thanks!

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Replies

replied on April 26, 2016

Hey Jon,

I get this sometimes too, even when it should be set up. I don't suppose you're opening chrome from a pinned shortcut on the taskbar? I've noticed that it is more reliable if you get a shortcut on your desktop and try that. No promises since, I'm not exactly sure why. Also, make sure chrome is completetly closed after setting things up - chrome keeps processes open a lot of times.

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replied on April 27, 2016

Hey Pava! I gave all of that a shot, but still no dice unfortunately. I'll open a support case to get to the bottom of it. Thanks!

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replied on January 15, 2018

Hi Jonathan, have you received a resolution for this?

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replied on February 27, 2018

Hi Justin,

Have you guys figured out the cause of this?

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replied on August 2, 2016

Any updates on this? I'm running into the same issue - also did the config as indicated in the link above.
Thanks!

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replied on August 24, 2017

Hello I am having a similar issue, the only difference is, I can actually get the profile working but it will stop after a few days and once it does, the PC typically needs to be rebooted and all of the chrome processes need to be terminated in order to get the profile working again. Do any of you know what might be causing this?

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replied on August 24, 2017

If the configuration is correct, please make sure to close all the chrome processes to take effect. Another thing to note is, when you launch the chrome next time, please make sure you open from the taskbar. The reason is, the configuration is only applied to taskbar, if you try to launch it from start menu or other places, they have not been configured.

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Laserfiche Connector Error Message: "Chome is not configured correctly."

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