Hello all, I have the version 9.1.1.486 of Laserfiche at work when I run the send button stops responding and to solve I have to turn off and turn on the computer. scanner used  Fujitsu fi-6130z and FI6240

recently updated to version because I thought that was the problem and upgrade to version 9.1.1.584 of Laserfiche but when did that change no longer answered the Laserfiche Kofax calling the Fujitsu scanner, as it did not work had to return to the version 9.1.1.486 of Laserfiche

please anyone knows how to solve this problem would greatly appreciate it