Question

Error with search in web access, Error 9479, Laserfiche10

Laserfiche Web Client Search and Retrieval Version 10

Updated April 15, 2016

asked on April 14, 2016

I can search from the Laserfiche Client with no issues, but if I open WebAccess even directly on the LF Instance, I get the following error when trying to search within WebAccess

Error connecting to the search engine. Either the search engine is offline or the search engine connection settings are misconfigured. Please contact your Laserfiche administrator. [9479]

I've notice in other post is said to check for the Search Services are running.

When I checked the Services I do not see the "Laserfiche Full-Text Indexing and Search Engine" but am still able to Search from the Client.

I've done a repair on LF Server, Client and Web Access and have rebooted the server multiple times, no change.

Suggestions?

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Answer

SELECTED ANSWER

replied on April 15, 2016 • Show version history

I went back through a Custom installation and found that the Full Text Search was not included as part of the Installation. Installed and now all is working.

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replied on April 14, 2016

Are you performing the same kind of search in Client and Web Access? Only some types of search require the Full-Text Search Engine.

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Error with search in web access, Error 9479, Laserfiche10

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