I have a customer using weblink 8.3 and they are having issues with logging in/slow running. Often, right after trying to sign in, it will sign right back out and say "your session was lost. please log in again to continue" this seems to go away after one time and then it logs in fine (see snap 2.) Also, browsing to files is very slow and the full images don't want to pop up (see snap 1.) they also get an message that pops up stating that "a lost connection condition has been detected" when the documents try to load (see snap 3.) I read a thread on here with an almost exact description but it seems to be related to a box with windows XP and weblink 8.2, this is using windows 7 and 8.3. do the same rules apply here for a fix? refer to article https://answers.laserfiche.com/questions/53899/A-lost-connection-condition-has-been-detected-error-weblink-82. This is a rio environment and they are running multiple servers. The server that houses their repositories works fine for all other repositories just not this one. multiple sites are setup for weblink and this is the only one that appears to not work. An event log was pulled from that server and it is attached as well.

Any information regarding this would be much appreciated, Thanks!