Question

WebLink 9 can't connect to 16+ repositories?

WebLink

Updated April 11, 2016

asked on April 6, 2016 • Show version history

One of our customers has a shared services model, with around 20 municipalities using their LF system, each with their own repository. The 20 repositories are split across 2 LF servers (not by choice, but because Rio has a limit of 15 repositories per server). They have WebLink installed on a different server, with DB connections to each of their repositories. This customer owns the Public Portal, but the Public Portal license can only be tied to 1 LF server instance, so the the DB connections which are tied to their main LF server can utilize the Public Portal license, but users from the other 5 repositories must have Named User Licenses in order to use WebLink.

This has all been working ok, until they upgraded to WebLink 9 this past week. Now, whenever I open the WebLink Admin Utility, I receive an error stating "Your configuration contains entries for 20 repositories, but the license limits you to 15". They'd like me to setup an additional DBID for one of their existing repositories (with different credentials), but I can't get past this error.

What is going on here? I know that the LF Server instance is limited to 15 repositories, but I should still be able to use a single WebLink instance to connect to the other 5 repositories (as long as the user has a Named User license), should I not?

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APPROVED ANSWER

replied on April 11, 2016

Mike's issue is now resolved. The issue was with the way the license was put together on our end. That issue was fixed on our end. Mike has already reactivated and obtained the new license.

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SELECTED ANSWER

replied on April 7, 2016

I don't think this is a change in WebLink per se, the software is just enforcing the restrictions in the license file. The license file is supposed to include a repository count, and 15 is the default value for Enterprise WebLink that's used when no value is specified. It sounds like your version 8 license had a higher repository count, and that is now missing from your version 9 license. I would open a support case to see about getting a new license. I'm not aware of any policy changes that would affect the licensing in this regard.

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replied on April 6, 2016

Intriguing.

I know you could install Weblink a second time on a different server to point at those repositories using Named Users, but you shouldn't have to.

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replied on April 7, 2016

Right, we really don't want to have to spin off a new server, and have some of their municipalities using a different WebLink URL.

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replied on April 7, 2016

Thanks Brian, I'll open a case.

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replied on April 11, 2016

Let us know what they say, Mike. I'm curious.

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WebLink 9 can't connect to 16+ repositories?

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