Question

Unable to move document from search result on Web Access 10

Web Client Version 10

Updated April 27, 2016

asked on April 6, 2016

Hi everyone,

I don't know if I got things right, but I am trying to move a document to another folder. I just notice that when I search this document, right click with the mouse on it, and go to the option move or copy, in the window that open, it is not possible to move the document, only give the option to copy. However, if you go to the folder where the document is, and right click there, and go to the same place mention previously, the option to move is enable and I am able to move without any problem. Is this an error? or something that I missed?, if not I would suggest to add that. It would be much easy if I search a document and move it to another place , not been necessary to go to the folder to do that.

Screenshot1: trying to move in the search.

Screenshot2: trying to move in the folder.

ErroMoverWebAccess.PNG (99.4 KB)

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MoverWebAccess.PNG (282.83 KB)

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Answer

SELECTED ANSWER

replied on April 26, 2016

This issue was addressed in the Web Access 10.1 update. Installing the newly released version should solve this issue.

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replied on April 27, 2016

Hi Jared,

Yes, I already installed and it's working well. Thanks

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Replies

replied on April 6, 2016 • Show version history

Thanks for reporting this, it is a known issue and we weren't sure if it made sense to "move" out of the search results. We will look into fixing it for a future release (SCR 142614)

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replied on April 6, 2016

Hi Robert,

Thanks for the answer.

Regards,

Vitor

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Unable to move document from search result on Web Access 10

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